EU orders temporarily suspended

Orders for shipment to EU addresses are temporarily unavailable through our website. This is because we have discovered that the paperwork required by the EU for some of our products needs updating.

We are currently checking which products we need to update our documentation for.

  • For products which to the best of our knowledge do not require CE marking, it should be possible to order these within the next week or so. This includes products such as masts, guying kits, acrylic parts, toroids, and connectors that are not attached to cables.
  • For products which might need to be CE marked but for which the regulations are quite simple, it should be possible to order them in the next couple of weeks. This is likely to include all antennas, bandpass filters, adapters, PowerPole junction boxes, and most cables.
  • Products which involve any active electronics (integrated circuits or transistors) may take a bit longer, depending on product complexity - simpler products should be quicker for us to sort out. This includes audio filters (Laserbeam and Wolfwave), Click2Tune dongles, and USB loads.

Ordering is likely to be by email only to start with, because our current website system does not make it easy to limit which products can be sent to which countries. Please email us with your address and details of what you would like, and we will process the order manually and send a PayPal invoice for you to pay. (Please do not send card details by email, as email is not a secure enough method of communication for that.) We will update this page when we are ready to accept orders for each category of items.

We are very sorry about this, but we want to be sure that parcels will not get delayed or blocked by customs. We are confident that all our products do comply with the necessary regulations, but to avoid any trouble with the EU authorities, or delays to delivery, we need to make sure the necessary paperwork to prove this is in place and up to date.

Brexit has definitely not made this task any easier!